1. Introduction

Welcome to Xclusivibez. Your privacy and the security of your personal data are of paramount importance to us. This Privacy Policy outlines how we handle your personal information when you use our services or visit our website.

2. Important Information and Who We Are

Xclusivibez LLC is the controller and responsible for your personal data (collectively referred to as “Xclusivibez”, “we”, “us”, or “our” in this Privacy Policy).

Contact Details:

Email: support@xclusivibez.com
Address: 1870 The Exchange Suite 200-1166, Atlanta, GA 30339
Phone: (470) 524-3999

3. The Data We Collect About You

We collect various types of personal information including but not limited to:

• Identity Data: includes name and driver’s license number.
• Contact Data: includes billing address, email address, and telephone numbers.
• Financial Data: includes payment card details and insurance data.
• Transaction Data: includes details about payments and other details of services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, and other technology on the devices you use to access our website.
• Profile Data: includes your username and password, reservations made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: includes information about how you use our website, products, and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties, the types of offers you prefer, your communication preferences, and your responses to promotions.
• Location Data: includes information about your location if you use our GPS tracking features when renting our vehicles.

4. How We Use Your Personal Data We use your personal data for various purposes, including:

• To Provide Services: Managing and executing rental agreements, including vehicle reservations, rentals, and returns.
• To Communicate: Sending service updates, changes in terms, and handling customer support inquiries.
• For Safety and Security: Using GPS tracking to locate vehicles that are overdue, suspected of being stolen, or in violation of rental terms.
• To Comply with Legal Requirements: Sharing information with regulatory authorities when legally required and ensuring compliance with applicable laws.

5. Disclosure of Your Personal Data We may share your personal data with the following parties:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Law Enforcement or Legal Requests: We may disclose your personal data if required by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the company, the rights, property, or personal safety of any person.
• Business Transfers: In the event of a business deal such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the transferred assets.

6. Data Security We have implemented appropriate security measures designed to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

8. Your Legal Rights You have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to the processing of your personal data, and the right to withdraw consent at any time where we rely on consent to process your personal data.

9. Changes to This Privacy Policy We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible.