To confirm your reservation, you must submit your complete personal information, select vehicle, and pay a deposit of $250.

Usually, we return deposits within 24 hours, depending on the circumstances.

Yes, but a booking cancellation will require a fee of $25 after each booking, as well as a 48-hour notice. All days booked 48 hours after the reservation start time may be charged up to 50% cost of rental.

Our cancellation fee costs $25 after each booking and up to $ 50 day for all days booked 48 hours after the reservation start time.

You can extend your rental by going through your reservation receipt sent via email to extend your time or contacting us directly.

No. We value our clients’ privacy. Your personal information is not shared and will remain strictly confidential.

Yes, the rental can be delivered within a 10-mile radius of the main location.

You must bring a valid driver’s license on hand to pick up the vehicle.

We offer insurance if you do not have any.

You must be 21 years or older to rent a car.

No, you may use a debit card as an alternative payment method.

Yes, all parking fees, citations, and tolls should be shouldered by the renter.

Yes, the rental car must be filled to the level you received the rental. If not, fees will be deducted from your deposit.

Yes, provided that the other individual is added as a driver.

Yes. However, our cancellation fee costs $25.

Our No-Show Policy goes hand in hand with our No-Money-Back Policy.

• $1,000.00 for violation of unlisted/unverified driver driving rental
• $0.75 Per mile for additional mileage
• $8.00 Per gallon to refill to previous level
• $500.00 for excessive wearing per tire or up to cost of professional cleaning after 2 hours Grace period. 
• $50.00 for cleaning fee
• $250.00 for smoking fee
• $100.00 for late pick-up/return fee
• $550.00 for lost keys or up to cost of replacement (whichever is greater)
• $25.00 for replacement fee for lost rental vehicle registration & any other documents
• $400.00 for towing fee (up to cost of all storage fees)
• $800.00 for vehicle abandonment fee (up to total cost to fully recover vehicle)
• Cost of rental for late return fee.

Rental drop-off and pick-up times are between 7 am - 10 pm EST from Sunday to Saturday.

The longest you can rent a car for is 28 calendar days before having to bring the rental car back to rebook if you would like to keep the vehicle.

No, unless you are given permission by XclusiVibez in writing to do so.

The daily mileage limit is 150 miles, and unused miles carry over to the following day. If you exceed the maximum mileage, you will be charged $0.75 per mile for each additional mile.

No, All transactions are final. Refunds are discretional.